FAQ

If you have a question and have been unable to find the answer on our website please contact us on +44 (0) 1784 421 221

• How can you possibly offer this service for free?

  Simple, we are paid a small commission by the Venue which we confirm on your behalf

• Are venue rates increased to cover the commission payment?

  No not at all. We still negotiate the best possible rate with the rates would most certainly be even better than if you had booked it yourself.

• Do you have minimum numbers to take my booking?

  No, we have no minimum numbers or restrictions and can deal with bookings from 2+. We value your business no matter what the numbers or requirements.

• If I send you an enquiry is there an obligation that we have to book with you?

  There is no obligation to book any of the proposals that we send you. We’ll prepare the proposals and it is your decision whether to book.

• What if I would like to arrange a site visit?

  Simply let us know which venues you are interested in visiting and we will organize all the arrangements. You can visit the venue with or without member of the VFE team. We’ll make sure you meet the right person and give you tips on how to get the most out of your visit.

• What happens if I decide to confirm a venue?

  We’ll arrange for the venue to draw up a contract for you, and we’ll check the terms and conditions on your behalf.

• Do you search for venues abroad?

  Yes we help many clients with their overseas venue searches.

• So what’s the catch then?

  We promise there is no catch, it is a free service. Though just to be fair, we have only had to charge clients who we have done a lot of work for and then they book the venue through another agency.